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Washington County News

Tuesday, September 9, 2025

How small businesses can use video marketing to build stronger brands

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Toni M. Gumina President & CEO | Official Website

Toni M. Gumina President & CEO | Official Website

Video content is becoming a central tool for businesses seeking to connect with customers and build brand loyalty. While video marketing may seem out of reach for small business owners, it is now more accessible and effective than ever before.

Experts recommend that businesses start by focusing on the platforms where their customers are already active, such as Instagram, TikTok, YouTube, or LinkedIn. This targeted approach allows companies to engage audiences without overextending resources.

Routine business activities can serve as engaging video content. For example, showing how products are packaged or sharing stories from staff members provides viewers with an authentic look into the company’s operations. Transparency in these videos often leads to better engagement compared to highly scripted material.

AI-powered video tools offer another solution for small businesses pressed for time and budget. These tools can quickly generate branded videos suitable for promotions or customer testimonials. By using simple text prompts, business owners can produce professional-looking clips that are easy to share across digital channels.

A long-term strategy is advised over seeking viral success from a single video. Creating a library of content—including customer testimonials, product demonstrations, and team introductions—allows for consistent messaging across various platforms and campaigns.

Storytelling remains at the heart of successful video marketing. Rather than leading with sales pitches, companies are encouraged to focus on human moments and real-life experiences involving their products or services.

Featuring people—such as owners, employees, or customers—in videos helps foster trust and connection with viewers. Even brief appearances by company leaders can personalize the brand experience.

Measuring the effectiveness of video campaigns involves looking beyond view counts to metrics like watch time, comments, shares, and website traffic generated by the content. This data-driven approach enables ongoing refinement of marketing strategies.

The West Bend Area Chamber of Commerce offers support for local businesses looking to expand their reach through resources and community connections. More information about these opportunities is available at https://www.wbachamber.org/.

By integrating video into broader marketing efforts, small businesses can strengthen their presence in the market and deepen relationships with their audience.

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